Shipping Information

Domestic Shipping
We offer free shipping on orders $100 and over within Australia. Any orders under $100 have a flat rate fee of $10. Express shipping is $15
Signature on delivery is automatically included. If you did not want signature on delivery please leave a comment on delivery instructions when checking out.

Shipping can take 1-10 business days
depending on where you live. Estimated delivery times are listed below.
Brisbane: 1-2 business days
Sydney: 2-4 business days
Melbourne: 3-5 business days
Perth: 5-7 business days
Please allow up 10 business days if you live in a rural area.

Express shipping to major cities is usually next business day. eParcel cannot grantee next business day with Express Post. Rural areas please allow longer to receive your items.

Order before 11am to have your parcel dispatched same business day.

International Shipping

We offer free shipping for orders over $250. Any orders under $250 will incur the shipping charges below. Shipping takes approximately 6-8 business days.

$19 New Zealand

$25 Japan, Singapore & India

$27 Canada

$30 UK, France, Sweden, Ireland, Spain, Norway & Germany

$34 Austria, Poland, Denmark, Finland, Czech, Grenada & Portugal

+5.49 for signature on delivery option for international orders

If we don't have your country listed above please contact us so we can see if we are able to take your order.

I haven't received my order but the tracking number says it was delivered. Will you replace it?
Unfortunately we do not replace parcels that have been marked as delivered if there was no signature on delivery.