How much does shipping cost?
Shipping on orders of $100 or more are free. Orders under $100 have a flat rate of $10 for shipping. Express post on orders is $15. We do not offer free shipping for Express Post.
How long does shipping take?
Shipping can take 1-10 business days depending on where you live. Estimated delivery times are listed below.
Brisbane: 1-2 business days
Sydney: 2-3 business days
Melbourne: 3-5 business days
Perth: 4-6 business days
Please allow up 10 business days if you live in a rural area.
Can I send my order overseas?
If you would like to send your order outside of Australia please visit our other website here to order.
What happens if I don't have signature on delivery?
We cannot guarantee orders will be received by a certain date. We are unable to specify specific days or times an order arrives either. By not choosing signature on delivery you have given permission for the driver to leave the parcel unattended, at a front desk or where deemed safe. Without signature on delivery you grant us authority to leave the the parcel unattended and release us from all responsibility and liability for the order being left unattended. Once the order has been considered delivered the responsibility and liability passes on to the customer. To ensure your order arrives safely we suggest choosing signature on delivery.
I need my order by a certain day. Can you ensure I will receive it by then?
We can not guarantee an order will be delivered by a certain date or time. If you are in a rush for an order we suggest shipping via Express Post for fastest delivery.